Karibu · for pet parents in Nairobi
Your pets, in sync with everyone who cares for them.
One app for every dog and cat in your home. Reminders, diet checks, a vet on call, and a health record your vet, groomer, kennel and sitter all trust. Free to use.
- Rabies and vaccine records signed by registered vets
- Tick and deworming reminders for the whole household
- Vet chats and video calls, day or night
- Microchip and travel papers in one place
- Food delivered before it runs out, sized to each pet
Meet Max, Simba and Kiki. Try them on the phone.
Dr. OtienoCan you lift his lip for me?
AminaSawa, hapa.
Dr. OtienoHis gums are a little dry. I'd like him seen tonight.
Findings: vomited twice, gums a little dry, alert and drinking. Plan: clinic check tonight; fluids if needed.
Made for pets in Kenya
Built around how Kenyans actually keep pets
Ticks, rabies rules, home-cooked meals and busy multi-pet homes. Pet Sync starts from what pet life here really looks like.
Tick fever is common
About 31% of dog samples from Kenya tested for tick fever (ehrlichiosis) showed exposure. Most came from Nairobi.
Tick-control reminders on the schedule your vet sets, for every pet at once.
Rabies vaccines are the law
Nairobi requires a rabies vaccine every year for dogs and cats. Kenya loses about 2,000 people to rabies a year and aims for zero by 2030.
A vet-signed rabies certificate on your phone, and a reminder before it lapses.
Most bowls are home-cooked
Home cooking is the top way Kenyan pet owners feed their pets, ahead of supermarket food.
A diet check that knows rice, ugali, sukuma, omena and offal, not just kibble labels.
Many homes have several pets
Half of surveyed Kenyan pet owners keep more than one pet, often a dog and a cat together.
One household account, every pet's schedule in one view, one M-Pesa payment for a shared order.
Boscos are back
The KSPCA's message is "Adopt, don't shop", and most new adopters are young Kenyan families. Neutered Boscos (Kenyan Shepherd Dogs) come home trained and ready.
Start your pet's passport on adoption day, with the shelter's vaccine records already in it.
Dog days out need proof
Every dog at the KSPCA's Pawchella show must show a vaccination certificate. Karura Forest registers the dogs it lets in.
A QR certificate anyone can check, ready whenever you are asked.
From Boscos to Boerboels
Care that fits your breed
Pet Sync knows the dogs and cats Nairobi actually lives with. Your vet can add breed-specific checks to your pet's schedule.
German Shepherd
The most popular breed among surveyed dog owners. KES 15,000–80,000.
Joint and hip checks as they grow
Labrador
The family companion. KES 20,000–90,000.
Portion and weight tracking
Boerboel
Guards big compounds and farms. KES 10,000–120,000.
Large-breed puppy diet for steady growth
Chihuahua
The apartment favourite in Kilimani and Kileleshwa. KES 8,000–40,000.
Dental checks, common in small breeds
Bosco
Kenya's own shepherd mix. About KES 9,000 neutered, from the KSPCA.
Hardy, but still needs yearly rabies
Moggie cat
The most preferred cat among surveyed owners.
Flea and worm control for outdoor roamers
Breed popularity from the TGM Research 2023 survey; prices from Streamline Feed and Money254. Care tips are examples; your vet sets the actual schedule.
Personal, not cookie-cutter
No two cats are the same. Their care shouldn't be either.
Kiki and Zuri are both two-year-old moggies weighing 4 kg. One is a nervous indoor cat in a Kilimani flat. The other roams a compound in Karen. Pet Sync's AI learns each pet from their records, their routine and the people who look after them, then gives advice that fits that pet, not the average one.
What a one-size-fits-all app says
- Feed two meals a day.
- Flea treatment every month.
- Deworm every three months.
- See a vet once a year.
Fine for the average cat. Kiki and Zuri aren't average.
What Pet Sync says for Kiki
Moggie · 2 years · 4.0 kg · indoors, Kilimani flat
What it has noticed
- YouBarely touches the water bowl
- YouMostly omena, rice and dry food
- VetUp 0.3 kg since June
- GroomerHid for two hours after her last groom
- YouNever goes outside
So for Kiki
- Add a wet meal each dayShe drinks little and eats mostly dry food. Extra moisture helps protect an indoor cat's bladder and kidneys. Her vet approved this on 2 October.
- Two short play sessions before dinnerShe's gained 0.3 kg indoors since June. More play works better for her than a smaller bowl.
- Book the first slot of the day, in a quiet roomStrangers stress her. Clinics and groomers see this note before she arrives.
- Flea treatment every three monthsShe stays indoors, and her last two grooms found no fleas. Her vet set this schedule.
How Pet Sync gets to know your pet
From their vet
Vaccines, diagnoses, allergies and weight, each signed by a registered vet.
From you, in seconds
One tap for appetite, energy, mood and toilet. Log a meal by snapping the bowl.
From what it sees
Monthly photos track body shape and coat. A short video of a limp or a cough goes to the vet with the right details.
From everyone who helps
Notes from groomers, kennels, walkers and your house manager fill in the rest of the picture.
It shows its working
Every suggestion says why, and which records it used.
Vets stay in charge
Changes to medicine, vaccines or a diet plan go to a vet first. The AI never diagnoses.
You can correct it
Tell it "she drinks from the tap" and the advice changes. It learns from you, not just about you.
Fit, not adverts
Shop suggestions are ranked by what fits your pet, never by who paid. Your pet's profile is never sold.
What you can do
Day-to-day care, not just emergencies
The app is built around your pets' routine: what's due, what they eat, and who looks after them.
Never miss a due date
Vaccines, deworming and tick treatment, by app, SMS or WhatsApp, for every pet in the house.
One lifelong record
Every vet visit, vaccine and treatment in one place, with vet-signed entries clearly marked.
Know the bowl is balanced
Log a home-cooked meal or scan a food label. See what's missing and what's unsafe.
Quick answers, safely
Everyday care questions answered fast. Emergency signs go straight to the nearest open clinic.
A vet, even at night
Chat, or switch to a voice or video call, with a registered vet who can see your pet's history. Calls become notes on the timeline.
Care, booked in minutes
Clinic visits, groomers, kennels, sitters and walkers, all paid with M-Pesa.
Show only what's needed
Send a kennel or groomer a link with just the details you choose, for as long as you choose.
Tag and chip that bring them home
A QR collar tag and a microchip linked to the passport, so whoever finds your pet can reach you.
Shop and food delivery
Food that arrives before the bag runs out
A food subscription sized to each pet, and a shop that only suggests what fits them: food, treats, tick and flea care, beds, collars, toys and litter. Delivered across Nairobi by partner pet shops and clinics, and paid with M-Pesa.
Food subscription
Large-breed puppy dry food, 15 kg
Growing into it. Max turns one in January. When his vet confirms the switch to adult food, the subscription changes with it.
- Food
- Treats
- Tick and flea
- Beds and crates
- Collars and leads
- Toys
- Litter
- Grooming
- Tick and flea chewable
- Chicken jerky treats
- Extra-tough chew toy
- Orthopaedic bed
- Clumping cat litter
- QR tag and collar
Products and prices are examples. Prescription items such as tick and flea tablets need a vet-signed record before they ship.
One household, many hands
Everyone who cares for them, with the right access
Parents, children, house managers, gardeners and walkers all help. Each person gets a role that sets what they see, what they can do, what they can buy, and when they get called.
Amina · Owner
Runs the household account. Full access to every pet, and the only one who can add or remove people.
When anyone taps SOS
- The on-call vet joinsWith the pet's full record already open.
- Amina, then David, then MaryCalled in order until someone answers.
- The nearest open clinic is toldNotes sent ahead, and a pet taxi booked if needed.
- Mary can approve up to KES 10,000Only if no owner answers within 10 minutes.
On duty today
Already fed. Wanjiku tried to log Kiki's breakfast. The app showed Mary had fed her at 07:10, so Kiki didn't get two.
Start from a preset
Partner, child, house manager, helper or walker. Then change any setting for one person.
Spend with limits
Staff can reorder food within a monthly budget. Anything else comes to you for a one-tap M-Pesa approval.
Staff see the pets, not you
No payment details, vet call recordings or family activity. Just what they need to care for the pets.
Access that ends
A walker's access lasts only as long as the booking. Remove anyone in one tap, and every change is logged.
New to pets
Thinking about a pet? Start here.
For anyone who wants a pet but doesn't know where to begin, and for new pet parents in their first months. Find a pet that fits your life, see what the first year really costs, and get a plan for the first 30 days.
A good match for you
An adult cat, or two who get along
Cats cope well with time alone and suit apartments. An adult from a shelter comes with a known personality, so there are fewer surprises.
- Litter tray, clumping litter and a scratching post
- Carrier for vet visits
- Food for an adult cat, sized by the app
Your first 30 days
- 1Before they come home
Get ready
A starter kit sized to your new pet, a safe corner set up, and a vet chosen near you.
- 2Day 1
Their passport starts
Shelter or breeder records move into the app, and a vet check is booked for the first week.
- 3Week 1
Settle in
Switch food over seven days, start house training, and keep visitors few. Daily tips match your pet's age and nature.
- 4Weeks 2–4
Protect them
Vaccines, deworming and tick control on a schedule your vet sets, and a microchip linked to their passport.
- 5Any time
Ask anything
No question is too basic. Everyday questions get quick answers, and a vet is a chat away.
A pet from a good shelter or breeder comes with vet-signed records that move into your Pet Sync passport on day one. No records, or records that can't be checked, is a warning sign.
The KSPCA and other Nairobi shelters have dogs and cats waiting, many already neutered and vaccinated.
Pet microchipping in Nairobi
A lifetime ID that can't fall off
Collars slip and tags fade. A microchip gives your pet a permanent ID number, and Pet Sync links it to their passport, so a scan anywhere on the network leads straight back to you.
- Quick and almost painlessA chip about the size of a grain of rice goes under the skin between the shoulder blades with one quick injection, much like a vaccine. It takes seconds and needs no anaesthesia.
- Lasts a lifetimeThe ISO-standard chip has no battery and no GPS. It simply shows its unique number when a scanner reads it.
- Readable anywhereAny vet clinic or animal welfare group with a scanner can read it. On Pet Sync, the number is tied to your current contact details.
- Always up to dateYour vet adds the chip to the passport at the visit. Move house or change your number in the app, and the link updates with it.
Shown enlarged. The real chip is about the size of a grain of rice.
Kenya has no national register for lost dogs and cats yet, and vets say lost-pet cases are rising. Pet Sync's passports fill that gap: a chip number on the network leads straight to the owner.
Permanent ID
Can't be lost, removed or faded like a collar or tag.
Back home faster
A better chance of being reunited if your pet goes missing.
Needed for travel
The first step for taking a pet abroad or exporting from Kenya.
Proof of ownership
Helps settle disputes over who a pet belongs to.
One visit, for life
About KES 5,000 at one Nairobi clinic. Book it in the app.
Pet travel and export
Moving abroad? Start 3–4 months before you fly.
Taking a pet out of Kenya means permits, health certificates and tests that must happen in the right order. Tell Pet Sync where you're going and when, and it builds your checklist with deadlines and connects you to a clinic that handles the paperwork.
- 1First
Microchip
It must go in before the rabies vaccine, or the vaccine may not count for international travel.
- 2After the chip
Rabies vaccine
Recorded against the chip number so the paperwork matches.
- 3Months ahead
Rabies blood test
Many destinations, including the UK and EU, ask for a blood test showing enough rabies antibodies, then a waiting period of up to three months.
- 4Weeks ahead
Vaccines and health check
Any other vaccines and treatments on the destination's timeline, and a pre-travel exam.
- 5Before you fly
Permits and certificates
An export health certificate and permit from the Directorate of Veterinary Services, plus a CITES permit if your pet is a protected species.
Rules differ by destination and change over time. Your vet and the destination's authorities confirm the final requirements.
What changes
From paper cards and WhatsApp groups to one app
| When you need to | Today | With Pet Sync |
|---|---|---|
| Prove vaccinations | A paper card that gets lost, chewed or goes out of date | A vet-signed record you share by link or QR in seconds |
| Feed well | Guesswork about home-cooked meals | A diet check that knows rice, ugali, sukuma and omena |
| Get advice that fits | Generic tips written for the average pet | Advice built from your pet's own records, routine and behaviour, with the reasons shown |
| Keep food in stock | Notice the bag is empty, then rush to the shop | A subscription sized to each pet, delivered before it runs out |
| Keep on top of ticks | Remembering each pet's date yourself | One household schedule, with reminders before each dose |
| Get advice at night | Wait until morning, or message a vet's personal number | A vet chat or video call with your pet's history in front of the vet, and a clinic booked if needed |
| Find a lost pet | Posters and WhatsApp groups; no national register | A microchip and QR tag linked to your passport |
| Move abroad | Piecing together rules and deadlines yourself | A travel checklist with dates, and a clinic to do the paperwork |
| Leave pets with family or staff | Instructions on a note on the fridge | Roles for everyone at home, with spending limits and an emergency call order |
| Get your first pet | Advice from friends and the internet | A match for your home, an honest first-year budget and a 30-day plan |
| Find a sitter | Ask around in WhatsApp groups | ID-checked sitters, reviews, and payment held until the job is done |
| See a new vet | Start from zero | The new clinic sees the full history, once you allow it |
A week with the family
How it fits into a normal week
Amina lives in Kilimani with her partner David, their daughter Wanjiku, Max the Labrador puppy, Simba the Bosco she adopted from the KSPCA, and Kiki the cat. Mary, their house manager, helps on weekdays.
- Monday07:00
One reminder, two dogs
Max and Simba are both due tick treatment on Friday. She orders for both in one M-Pesa payment.
- Tuesday19:10
She logs Max's dinner
Rice, beef offal and sukuma. The diet check says calcium is low for a growing large-breed puppy and suggests two fixes.
- Wednesday21:30
Max is unwell
He vomits twice. The on-call vet reads his history, then switches to video and sees his gums are a little dry. The vet books the nearest open clinic and sends his notes ahead, and a pet taxi takes Max there. The call is transcribed and saved as notes.
- Thursday12:00
Kiki's rabies vaccine is coming up
The app flags it six weeks ahead and books a slot at her clinic for early December.
- Friday10:30
Food arrives before it runs out
Max's puppy food is delivered with four days to spare. Mary, the house manager, signs for it and gives both dogs their tick treatment. The app logs who did what, so nobody doubles a dose.
- Saturday07:00
A walk at Karura, then a weekend away
Brian the walker takes Simba out and logs the walk. Then both dogs check in at a kennel, which sees their vaccines without asking for a card.
- Show dayPawchella
Simba goes for "waggiest tail"
At the gate, Amina shows his rabies certificate on her phone. No digging for paper.
Can you trust it?
Every entry says who wrote it
So you, your vet and your kennel all know what's been checked by a professional.
You control sharing
Choose what each business sees and for how long. Every view is logged.
Real vets only
Vets are checked against the Kenya Veterinary Board register every year.
Your data stays yours
Handled under Kenya's Data Protection Act. Consult recordings need your consent.
Signed by a registered vet
Vaccinations, diagnoses, prescriptions and diet plans. Kennels, groomers and show gates accept these without a paper card.
Noted by a groomer, kennel or sitter
Ticks found during a groom, a stay log, a walk at Karura. Useful context, not a diagnosis.
Added by you
Meals, weight, behaviour, and old records or shelter papers you upload yourself.
What it costs
Free to use. Pay only for vet time.
The app
- Passports for every pet in the house
- Reminders by app, SMS or WhatsApp
- Diet checks
- Sharing links and QR certificates
- Household roles for family and staff
Vet on call
- Voice or video call: KES 1,500–2,500
- Calls recorded, transcribed and written up as notes
- Sent to the nearest open clinic if needed
Care Plan
- Unlimited vet chats for the household
- Diet reviews by a vet
- Discounts at partner clinics and groomers
- Free delivery on food subscriptions
Prices are proposals to test with pet owners. Groomers, kennels, sitters and partner shops set their own prices; you pay them in the app with M-Pesa.